Responsible Use Policy

Last Updated: June 9, 2024
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RelyReach, a messaging platform, requires our customers to follow Responsible Use of our services.

RelyReach enforces a strict manual-only policy for text, graphical and video message delivery. All text messages distributed via our platform must be sent individually by a person, not by any automated system.

RelyReach restricts RoboCalls to landline phones exclusively, upholding a strict no-mobile-device contact rule without exceptions, in compliance with regulations.

RelyReach upholds a stringent zero-tolerance stance against misuse of services, insisting on adherence to all relevant laws and regulations for legitimate service use.

Utilizing RelyReach's services binds users to an indemnity agreement, protecting the company against any breach of our service terms.

RelyReach actively engages with regulatory bodies, including the FTC and FCC, to uphold industry standards against illegal messaging. Our efforts are part of a larger commitment to combat misuse of communication technologies. By working alongside these agencies and carriers, we strive to foster a trusted environment free from spam and scams. We take a proactive stance in regulatory cooperation, ensuring our practices meet the stringent requirements needed to maintain a transparent and lawful communication network.

RelyReach requires all users to adhere to industry standards as mandated by regulatory authorities like the TCPA, FCC, and FTC, as well as adherence to the guidelines of the CTIA and Mobile Marketing Association. These compliance measures are essential for maintaining ethical communication and safeguarding consumer rights. Users are expected to remain informed and align with these standards to ensure every interaction on our platform is conducted with the utmost responsibility and legal conformity.

Users of the RelyReach platform agree to our Acceptable Use Policy, signifying their commitment to responsible service usage. This policy encompasses the ethical use of our services, prohibiting spam, fraud, and any form of misuse. Adherence to this policy is crucial for maintaining the integrity of RelyReach's services and the trust of our user community. Violations of this policy are taken seriously and may lead to service suspension or further legal action to enforce compliance and protect all stakeholders.

Users of the RelyReach platform agree to our Acceptable Use Policy, signifying their commitment to responsible service usage. This policy encompasses the ethical use of our services, prohibiting spam, fraud, and any form of misuse. Adherence to this policy is crucial for maintaining the integrity of RelyReach's services and the trust of our user community. Violations of this policy are taken seriously and may lead to service suspension or further legal action to enforce compliance and protect all stakeholders.